General Shipping Terms

These are Organic Way LLCs General Shipping Terms that apply to all domestic shipping options.

Free delivery on all domestic orders excluding wholesale items which require an approved quote at time of purchase. All international orders incur a shipping fee determined at time of purchase.

Delivery times measured in business days.

We cannot guarantee same day shipping. All orders are subject up to a 1-2 business day processing time prior to shipping. The estimated arrival date is not a guarantee of when the package will be delivered. We process orders on weekdays, excluding holidays.

Original shipping fees are non-refundable. Shipping fees are for the services provided by the carrier and will not be refunded if item is returned for any reason.

We require a signature upon delivery for the following order types:

  • Large Item Delivery
  • Will Call
  • PayPal orders over $750.00
  • Any order shipping outside the United States
  • Add-on signature service

For a small fee, you may be able to add a signature requirement to any eligible order on which we do not already require a signature. If your order is eligible, you will see the option to add a signature requirement in your shopping cart during checkout.

Certain items and shipping methods are not eligible for signature service.