Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at email@example.com with your order number to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number please write the number on the packaging, place the item securely in its original packaging, and mail your return to the following address:
Organic Way LLC
15660 W Hardy Rd
Houston, TX 77060
Return shipping charges will be the responsibility of the customer.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
- The product purchased must be unopen or sealed in order to return and receive full refund
If you have any questions concerning our return policy, please contact us at:firstname.lastname@example.org